Order Cancellation
- Cancellation Period:
- You may cancel your order within 48 hours of placing the order without incurring any cancellation fees. After this period, cancellations may be subject to charges as outlined below.
- Cancellation Charges:
- If a cancellation request is made after the specified cancellation period, a cancellation fee of 5% of the total order amount may be applicable.
- Refunds:
- Cancellation fees, if applicable, will be deducted from the total order amount, and the remaining balance will be refunded to the original payment method.
Process for Cancellation
- Cancellation Request:
- To request a cancellation, please contact our customer support team at sales@nexex.in. Include your order number and reason for cancellation in your request.
- Confirmation of Cancellation:
- We will confirm the cancellation and provide details regarding any applicable cancellation fees, if applicable.
Changes to the Cancellation Policy
NEXEX reserves the right to modify or update this cancellation policy at any time. Changes will be effective immediately upon posting to the website. Please review this policy periodically for updates.
By making a purchase on our website, you acknowledge and agree to the terms outlined in this cancellation policy.
If you have any questions or concerns about our cancellation policy, please contact our customer support team at sales@nexex.in
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